LEGAL REFERENCE

Your Privacy Matters to Us

We built pohon169 around your account security and data protection. This policy shows exactly how we handle your personal information, payment details and lobby activity across our live...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
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pohon169 Your Privacy Matters to Us

How We Protect Your Information

pohon169 collects and processes your personal data — name, email, phone, payment details — only to operate your account, process DANA, OVO, GoPay and QRIS transactions, and comply with local regulations in supported Indonesian regions. We use encryption for all sensitive data, store information on secure servers and never sell your details to third parties. Your account activity remains private unless required

by law. We retain data only as long as needed to serve your account and meet legal obligations.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Out

Email Support Send privacy concerns to our data protection team...
Account Settings Manage your personal data, communication preferences and privacy...
Legal Team For formal data requests or regulatory inquiries, contact...
PLATFORM TRUST SIGNALS

Privacy Standards We Follow

Encryption Standard

All payment and personal data travels through SSL/TLS encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Data Minimization

We collect only what's needed to run your account and process payments. No unnecessary tracking or data hoarding across your lobby sessions.

Third-Party Audit

Our security practices are reviewed by independent auditors annually. Results inform our data handling and encryption updates.

Compliance Framework

pohon169 operates under Indonesian data protection guidelines and payment regulations for supported regions. We update policies as law evolves.

Breach Response

If unauthorized access occurs, we notify affected users within 72 hours and work with authorities. Your account security is our priority.

User Rights

You can request access to your data, correct inaccuracies, or ask for deletion where local law permits. Submit requests via account settings.

Consistency Across Our Platform

Live Casino Tables
Your privacy protections apply whether you're at live baccarat, roulette or poker tables. Same encryption, same data handling.
Slot Lobbies
Slot session data and your account history are protected with identical security standards as live dealer rooms.
Sportsbook Markets
Sports betting activity, odds tracking and settlement records follow the same privacy framework as casino play.
Mobile & Desktop
Whether you access pohon169 on phone or desktop, your data protection level remains consistent across all devices.
Payment Processing
DANA, OVO, GoPay and QRIS transactions use the same secure protocols. No variation in how we handle payment privacy.
Account Sync
Your personal information syncs securely across all lobby sections. One privacy standard covers your entire account.
Session Tracking
We log your activity for account security and fraud prevention only. Session data is encrypted and retained per policy.
SERVICE CONTEXT

What Defines Our Privacy Approach

01
Transparent Policies This privacy policy is written in plain language, not legal jargon. We explain exactly what data we collect and why.
02
No Hidden Tracking We don't use hidden cookies or third-party trackers to follow you outside pohon169. Your lobby activity stays within our platform.
03
Account Control You decide what communication you receive, which data fields are visible and how your account appears to support staff.
04
Regular Updates As technology and regulations evolve, we update our privacy practices and notify you of material changes to this policy.
05
Secure Deletion When you close your account, we securely delete personal data within 30 days unless legal holds require longer retention.
06
Partner Vetting Any third-party service we use — payment processors, hosting providers — must meet our privacy and security standards.

Privacy Policy Questions

We collect your name, email, phone number, date of birth, address and payment details to create and operate your account. We also log your lobby activity, game history and transaction records for account security and fraud prevention.

All payment information is encrypted using SSL/TLS standards. We never store full card or wallet credentials on our servers. Payment processors handle sensitive data separately, and we receive only transaction confirmations.

Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data'. We'll compile your information and send it within 14 days in a readable format.

We retain account data for as long as your account is active. After closure, we keep records for seven years to meet legal and tax obligations, then securely delete everything.

We never sell your data. We share information only with payment processors, hosting providers and legal authorities when required by law in supported Indonesian regions.

We monitor for unauthorized access 24/7. If a breach occurs, we notify affected users within 72 hours, work with authorities and provide guidance on protecting your account.

Yes. Request account deletion from Settings > Account. We'll close your account immediately and securely delete personal data within 30 days, except where law requires longer retention.